Privacy Policy

1. Introduction

Welcome to Remot ("we," "our," or "us"). We are committed to protecting your privacy and personal information in compliance with applicable data protection laws, including the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and other relevant regulations.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our remote job marketplace platform at remot.work.

2. Data Controller Information

The data controller responsible for your personal information is:

3. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, password, phone number
• Profile Information: Location, skills, work experience, education, professional headline, bio
• Job Application Data: Resumes, cover letters, portfolio links
• Subscription Data: Plan type, billing cycle, and subscription status (for employer plans)
• Company Information: Company name, description, logo, industry, size, job postings
• Communications: Messages exchanged through our platform
• Payment Information: Billing details processed through secure payment partners (we do not store full payment card details)
• Usage Data: IP address, browser type, device information, pages visited, time spent on platform

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you create an account, subscribe to communications, or provide optional profile information
• Contract Performance: To provide our services, process job applications, and facilitate connections between talent and employers
• Legitimate Interests: To improve our platform, prevent fraud, ensure security, and provide customer support
• Legal Obligations: To comply with tax requirements, respond to legal requests, and meet regulatory obligations

5. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Connect job seekers with employers through our matching features
• Process and manage job applications
• Verify talent identities for enhanced trust and security
• Send you notifications about relevant job opportunities and platform updates
• Process subscription payments and maintain billing records
• Respond to your comments, questions, and support requests
• Detect, prevent, and address fraud, security issues, and technical problems
• Analyze usage patterns to improve user experience

6. AI-Powered Features & Automated Decision-Making

Remot uses artificial intelligence and automated systems to enhance your experience:

• Job Matching: Our AI analyzes your profile, skills, and preferences to recommend relevant job opportunities
• Talent Recommendations: Employers receive AI-generated suggestions for candidates that match their job requirements
• Skill Assessments: AI-powered assessments help verify and showcase your professional skills

These features assist in decision-making but do not make final hiring decisions. All employment decisions are made by employers. You have the right to request human review of any automated assessment by contacting us at hello@remot.work.

7. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With Employers: When you apply to jobs or make your profile visible to employers searching for talent
• Service Providers: With trusted third parties who assist our operations (see Section 8)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given explicit permission

8. Third-Party Services

We work with the following categories of service providers:

• Payment Processing: Trusted payment service providers that process subscription payments securely.
• Cloud Infrastructure: Secure cloud hosting for data storage and application delivery
• Analytics: Usage analytics to improve platform performance
• Email Services: Transactional and notification emails

9. International Data Transfers

As Remot serves users globally, your personal information may be transferred to, stored, and processed in countries other than your country of residence, including the United States. We implement appropriate safeguards to protect your information during international transfers, including encryption in transit and at rest, secure data handling procedures, and contractual obligations with service providers.

10. Data Retention

We retain your personal information for the following periods:

• Active Accounts: For the duration of your account and our business relationship
• Deleted Accounts: 30 days after deletion request (to allow recovery), then permanently deleted
• Job Applications: 2 years after the application date or until you request deletion
• Financial Records: 7 years (to comply with tax and accounting requirements)
• Communication Logs: 2 years after last activity
• Usage Analytics: Aggregated, anonymized data may be retained indefinitely

11. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit (TLS/SSL) and at rest, secure authentication mechanisms, regular security assessments, access controls limiting data access to authorized personnel, and secure backup procedures. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

12. Your Rights

Subject to applicable law, you have the right to:

• Access: Request a copy of your personal information
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal information
• Data Portability: Receive your data in a structured, commonly used format
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw previously given consent at any time
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at hello@remot.work. We will respond to your request within 30 days.

13. Philippines Data Privacy Act Compliance

For users in the Philippines, we comply with the Data Privacy Act of 2012 (Republic Act No. 10173). You have rights under this law including the right to be informed, to access, to object, to erasure or blocking, to damages, to file a complaint, to rectify, and to data portability. You may file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

14. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze usage patterns, and deliver personalized content. Essential cookies are required for platform functionality. Analytics cookies help us understand how users interact with our platform. Preference cookies remember your settings and choices. You can control cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality.

15. Children's Privacy

Remot is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information promptly.

16. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice via email or platform notification. Your continued use of Remot after such modifications constitutes acceptance of the updated policy.

17. Contact Us

If you have questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us: